All Systems Operational

Uptime over the past 90 days. View historical uptime.
AgentBot Operational
90 days ago
99.99 % uptime
Today
Chat Window Operational
90 days ago
100.0 % uptime
Today
Bot's Messaging Service API Operational
90 days ago
99.98 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Analytics (Platform & API) Operational
90 days ago
99.99 % uptime
Today
Email API Operational
90 days ago
100.0 % uptime
Today
Live Operational
90 days ago
100.0 % uptime
Today
Live API Operational
90 days ago
100.0 % uptime
Today
Live Platform Operational
90 days ago
100.0 % uptime
Today
Live Analytics Operational
90 days ago
100.0 % uptime
Today
Engage Operational
90 days ago
99.99 % uptime
Today
Engage Platform Operational
90 days ago
99.99 % uptime
Today
Engage API Operational
90 days ago
100.0 % uptime
Today
Proactivity API Operational
90 days ago
99.99 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Aivo Studio Operational
90 days ago
100.0 % uptime
Today
Client Integrations API Operational
90 days ago
100.0 % uptime
Today
Channels Operational
90 days ago
99.99 % uptime
Today
Whatsapp Operational
90 days ago
99.99 % uptime
Today
Facebook Operational
90 days ago
99.99 % uptime
Today
Instagram Operational
90 days ago
99.99 % uptime
Today
GenerativeAI Operational
90 days ago
100.0 % uptime
Today
OpenAI Operational
90 days ago
100.0 % uptime
Today
Azure OpenAI Operational
90 days ago
100.0 % uptime
Today
Help Operational
90 days ago
100.0 % uptime
Today
Help Interface Operational
90 days ago
100.0 % uptime
Today
Help API Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Voice Contact Point Operational
90 days ago
100.0 % uptime
Today
Voice SBC Operational
90 days ago
100.0 % uptime
Today
Voice Server Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Genesys PureCloud Open Messaging Derivation Maintenance
Completed - The scheduled maintenance has been completed.
Mar 20, 09:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 08:30 GMT-03:00
Scheduled - We will be undergoing schedule maintenance for our custom Genesys Purecloud Open Messaging derivation API the 20th March, from 8:30 am to 9:00 am (GMT -3). During this update period, new and active conversations could be unstable or fail. After this time no instabilities should occur.
Mar 13, 17:09 GMT-03:00
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